What personal information do you collect?

We collect name, email, phone number, address, booking details, device info, and feedback to provide and improve our taxi and transport services.

How do you use my information?

We use your information to process bookings, communicate confirmations, improve our services, ensure driver verification, and comply with legal obligations.

Do you share my data with third parties?

We do not sell your data. We only share it with authorized service providers or legal authorities when necessary.

Can I delete or access my personal information?

Yes, you can request access, correction, or deletion of your personal data at any time by contacting us via email or phone.

Yes, we use cookies and tracking technologies to enhance your website experience and provide personalized services.

Privacy Policy of Umrah Taxi Services

At Umrah Taxi, your privacy is our top priority. We are committed to protecting the personal information of our customers while providing reliable taxi, airport transport, city transfer, and Ziyara tour services in Saudi Arabia, the United Kingdom, and Pakistan.

1. Information We Collect

We collect information to provide and improve our services, including:

Personal Information: Name, email, phone number, and address for booking purposes.
Booking Details: Pickup and drop-off locations, ride preferences, and payment information.
Device & Usage Data: IP address, browser type, device information, and website usage patterns.
Feedback & Support: Messages, queries, and customer reviews.

2. How We Use Your Information

Your data is used to:

Process taxi bookings, airport transfers, city rides, and Ziyara tours efficiently.
Communicate with you regarding booking confirmations, changes, and promotions.
Improve our website, mobile booking system, and customer support experience.
Ensure safety by verifying licensed drivers and ride details.
Comply with legal obligations and prevent fraudulent activities.

3. Information Sharing & Security

We value your trust and never sell your personal information. We may share data only in the following cases:

With our authorized service providers to complete bookings and payments.
To comply with legal requirements or respond to lawful requests.
During business transactions like mergers or acquisitions (if applicable).

All customer data is protected with industry-standard security measures including encryption, secure servers, and restricted access.

4. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your experience, understand site usage, and provide personalized promotions. You can control or disable cookies via your browser settings.

5. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt-out of promotional communications at any time.
Request a copy of the data we hold about you.

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the latest revision date.

9. Contact Us

If you have any questions or concerns about your privacy, please contact us:

Email: info@umrahtaxi.com
Phone: +966 58 176 9796 (Saudi Arabia)
Address:Ibn al Sqem street, 24242, Aziziyah Makkah, Saudi Arabia

By using Umrah Taxi services, you agree to this Privacy Policy and consent to the collection and use of your information as described above.

Privacy Policy